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Frequently Asked Questions

What information is included on the bill I receive from GCC?

Your bill includes the semester’s charges calculated according to credit hour. The bill lists anticipated payments from financial aid and any previous balance from prior semesters or payments already made for the current semester. Your bill also indicates whether we have a valid Certificate of Residence Form on file and your class schedule for the billed semester.

What is a Certificate of Residence and why do I need one?

A Certificate of Residence is issued by your County and verifies your legal address for the past 12 months. It is required from all students each year because it permits the College to bill your home County. Failure of NYS residents to submit an application and/or certificate by August 25th will result in the doubling of your tuition.

You can obtain an application for a Certificate of Residence online, or from the Student Accounts Office or a Campus Center. It is important that you follow the instructions on the reverse side (page 2) of the application.

When is payment due?

Please see our Dates and Deadlines for specific tuition due dates. After the published due date, tuition is due upon registration.

How do I pay my bill?

Please visit our Make a Payment section of the website for information on payment methods and payment plans.

What are eBills?

eBills (electronic billing statements) are simply a web-based version of the information contained in the “paper bill.”

How will I know when I have a new bill?

You will receive a notification via your GCC and personal email addresses whenever a new eBill is available for viewing, along with instructions on how to access it.

Will I receive a paper bill?

No, GCC will no longer mail paper bills. eBill will be the exclusive billing method.

Can I set up a payment plan?

Yes! Enroll in a payment plan online by logging into your Genesis Account, click on “Banner Self-Service”, click “Pay My Bill,” select the term and then “Sign Up for a Payment Plan” and follow the instructions. The cost to budget your interest-free monthly payment plan is $25 per semester (nonrefundable).