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Fall 2017

Computer Sys & Network Technology Courses:

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CSN201 - Network Client Operating Systems
Credits: 3

Catalog Description: Explores concepts and requirements of network client operating systems with an emphasis on the current Microsoft Windows family of operating systems. Introduces the various tools for installing, administering, configuring and supporting Windows. Prepares students to take the current Microsoft Windows certification examination. Spring only. Two class hours, two lab hours. Prerequisite or corequisite: CSN120 or permission of instructor.

Lecture: 2 hrs.
Lab: 2 hrs.

Course Student Learning Outcomes (CSLOs):
Upon successful completion of this course, the student will be able to:

1. Demonstrate proficiency in the installation, upgrading and patching of the Windows Client Operating System using lab exercises. *
2. Demonstrate familiarity with terminology, processes, and tools as documented by unit tests and quizzes.
3. Plan, create, and manage Windows local user accounts and groups.
4. Install, configure, and troubleshoot network protocols, DNS, printers, folder and file permissions, compression, quotas and encryption.
5. Automatically and manually install hardware devices.
6. Plan and implement audit policies, security logs, account policies, user rights, and security options.
7. Monitor, manage, maintain, backup and restore network resources and local hard disk drives.
8. Configure, use, and synchronize offline folders and files.
9. Identify the steps in the Windows Client Operating System boot process; modify and troubleshoot the boot process according to specified directions.
10. Write a case study paper that demonstrates knowledge of the current application of principles.
11. Pass a comprehensive final exam that requires the same level of proficiency as the corresponding Microsoft industry standard certification exam.

* This course objective has been identified as a student learning outcome that must be formally assessed as part of the Comprehensive Assessment Plan of the college. All faculty teaching this course must collect the required data and submit the required analysis and documentation at the conclusion of the semester to the Office of Institutional Research and Assessment.

Content Outline:
1. Introduction to Windows Professional
2. Installing and configuring Windows Professional
3. Setting Up and Managing User Account
4. Installing, Configuring, and Troubleshooting Network Protocols
5. Using the DNS Service and Active Directory Service
6. Setting Up, configuring, and Troubleshooting Common Setup/Configuration Problems
for Network Printers
7. Administering and Troubleshooting Common Administrative Problems for Network Printers
8. Securing Resources with NTFS Permissions
9. Administering Shared Folders
10. Installing, Managing, and Troubleshooting Hardware Devices and Drivers
11. Auditing Resources and Events
12. Configuring Security Settings and Internet Options
13. Managing Data Storage
14. Monitoring, Managing, and Maintaining Network Resources
15. Backing Up and Restoring Data
16. Configuring Network and Internet Connections
17. Modifying and Troubleshooting the Boot Process
18. Deploying Windows Professional

Effective Term: Fall 2016