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Spring 2021

Business Administration Courses:

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BUS214 - Organizational Behavior

Credits: 3

Catalog Description: This course concentrates on analysis of factors impacting individual and organizational success in today’s rapidly changing business environment. Students will explore topics such as personality, motivation, ethics, diversity, and organizational structure. Focus will also be placed on development of interpersonal skills including communication, teamwork, decision making, leadership, and conflict resolution through applied classwork and assignments.

Lecture: 3 hrs.

Course Learning Outcomes (CLOs):
Upon the successful completion of this course, a student will be able to:
Upon successful completion of this course, the student will be able to:

1)Describe the importance of ethics in organizational behavior.
2)Describe the importance of diversity in organizational behavior.
3)Explain the impact of individual differences in personality and attitude on organizational behavior.
4)Prepare a self-assessment using at least two personality measurement tools.
5)Evaluate theories related to various organizational behavior principles such as motivation, performance management, or leadership.
6)Describe various organizational behavior best practices in areas such as communication, teamwork, decision making, management of political behavior, or conflict resolution.
7)Apply organizational behavior best practices to various organizational situations.
8)Explain the effect of various processes or structures on organizational behavior which may include job design, organizational structure, culture, or change management.
9)Evaluate at least five organizational concepts foundational to organizational behavior.*
10)Demonstrate appropriate interpersonal skills in a professional setting.

* This course objective has been identified as a student learning outcome that must be formally assessed as part of the Comprehensive Assessment Plan of the college. All faculty teaching this course must collect the required data and submit the required analysis and documentation at the conclusion of the semester to the Office of Institutional Research and Assessment.


Content Outline:
Unit I: Introduction
Organizational Behavior and Opportunity
Challenges for Managers

Unit 2: Individual Processes and Behavior
Personality, Perception, and Attribution
Attitudes, Emotions, and Ethics
Motivation at Work
Learning and Performance Management

Unit 3: Interpersonal Processes and Behavior
Communication
Works Teams and Groups
Decision Making by Individuals and Groups
Power and Political Behavior
Leadership and Followership
Conflict and Negotiation

Unit 4: Organizational Processes and Structure
Jobs and Design of Work
Organizational Design and Structure
Organizational Culture
Managing Change

Effective Term: Fall 2019