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SUNY GCC - Genesee Community College

Human Resource Management Micro-Credential

It’s no secret – employees are among the most expensive and critical components to any successful business. As such, the person responsible for hiring, compensating, training and firing employees is a valuable asset, and one worth developing to support key business objectives such as:

  • Staying abreast of changing government regulations
  • Limiting legal liabilities
  • Succession planning
  • Managing change
  • Creative problem solving
  • Increasing a positive impact on the bottom line

GCC’s Human Resource Management (HRM) Micro-Credential provides foundational training for those who are new to the human resource (HR) field, currently working in HR, but would benefit from formal training or seeking to enter the HR field.

Whole Brain® Skills for Effective Management Series: Becoming a Whole Brain Communicator

This introductory workshop focuses on leveraging Whole Brain® Thinking to improve interpersonal and professional communication. Participants will engage in dynamic group activities to understand the spectrum of thinking styles. By the end of the day, you’ll be equipped with the tools to communicate more effectively, ensuring your message resonates across different thinking preferences.

Objectives:

  • Master the basics of the Whole Brain® Thinking Model.
  • Develop strategies to adapt your communication style to diverse audiences.
  • Engage in interactive exercises and apply communication techniques that cater to different thinking styles.

Summer 2024 Course Information:

GCC Batavia Campus
Thursday, June 20, 2024
8:30 a.m.-3:30 p.m. (lunch on your own)
Fee $275

*Enroll in all 3 of the Whole Brain® for Effective Management Series workshops for $699.  A savings of over $100!

Instructor: Ginine Capozzi

Whole Brain® Skills for Effective Management Series: Using a Whole Brain Approach to Manage Difficult Employees

Continue your Whole Brain® journey and enhance your leadership capabilities with Whole Brain® strategies tailored for managing difficult employees. This session focuses on practical approaches to diagnosing and addressing disruptive behaviors. This workshop offers techniques to identify and mitigate conflict by understanding diverse thinking styles and fostering a more harmonious and productive work environment.

Objectives:

  • Analyze difficult behaviors through the lens of Whole Brain® Thinking.
  • Develop conflict resolution strategies that respect different thinking preferences.
  • Engage in practical exercises to apply these strategies effectively.

Summer 2024 Course Information:

GCC Batavia Campus
Thursday, July 11, 2024
8:30 a.m.-3:30 p.m. (lunch on your own)
Fee $275
*Requirements: Completion of/enrollment in Becoming a Whole Brain® Communicator

*Enroll in all 3 of the Whole Brain® for Effective Management Series workshops for $699.  A savings of over $100!

Instructor: Ginine Capozzi

Whole Brain® Skills for Effective Management Series: A Whole Brain Approach to Delivering Excellent Customer Service

Capitalize on your Whole Brain® skills to deliver outstanding customer service. This workshop focuses on recognizing and adapting to customers’ diverse thinking styles to effectively meet their expectations. Interactive exercises and collaborative learning will help you develop strategies to provide exceptional service that meets diverse customer needs.

Objectives:

  • Utilize Whole Brain® principles to improve customer interactions.
  • Develop techniques to tailor service approaches to various customer thinking styles.
  • Master the use of Whole Brain® Thinking in customer service scenarios.

Summer 2024 Course Information

GCC Batavia Campus
Thursday, August 8, 2024
8:30 a.m.-3:30 p.m. (lunch on your own)
Fee $275
*Requirements: Completion of/enrollment in Becoming a Whole Brain® Communicator

*Enroll in all 3 of the Whole Brain® for Effective Management Series workshops for $699.  A savings of over $100!

Instructor: Ginine Capozzi

Notary Public Review

This course will demystify the office of notary public.  For anyone planning to take New York’s notary public examination, and for commissioned notaries who want to improve their understanding of regulations, this seminar will use plain English to clarify laws, concepts and procedures.  You will learn how to avoid conflicts of interest, maintain professional ethics, establish proper fees, minimize legal liability, handle special situations, and more.  To become a notary, you must be at least 18 years of age and either reside in New York or engage in business in the state.

Summer 2024 Course Information

Wednesday, May 15, 2024
12:30 pm-4:30 pm
GCC Batavia Campus
Fee $69

Thursday, July 18
9:30 am-1:30 pm
Online via Zoom
Fee $69

Instructor: Victor Bujanow

NYS SAVE, DASA, Child Abuse Certification Training

This New York State Certification program involves three teaching/coaching certifications: a). Mandated Reporter (Child Abuse – updated version); b). School Violence/Prevention (SAVE); and c).Bullying Prevention Education (DASA) training. The program is focused on new teachers, new coaches, and new employees hired for healthcare and social services organizations. This self-paced training course will be delivered 100% online, utilizing GCC’s online learning platform, Brightspace. Students will have one week to complete.

Summer 2024 Course Information

Monday, August 12-Friday, August 16
Self-Paced via Brightspace
Fee $99

Security Guard 8 Hr. Pre-Assignment

Under the Security Guard Act of 1992, licensing is mandatory for all contractual and proprietary security guard employers.  The law also requires security guards, themselves, to register with the New York Department of State.  This 8-hour course is for anyone seeking employment as a security guard and provides an overview of the Security Guard Act of 1992.  One hundred percent attendance is required, and participants must earn a passing score on a final exam.  Individuals who successfully complete the course will receive a certificate of achievement.

Summer Course Information

Saturday, May 11, 2024
8:00 am-5:00 pm
Fee $79

Saturday, July 20, 2024
8:00 am-5:00 pm
Fee $79

Seating is limited.  Advanced registration is required.  Register by calling 585-345-6868. Visit the FAQs page to get answers to commonly asked questions.

Advancing Entrepreneurship: Cannabis Business Dynamics

Embark on a dynamic journey into cannabis business development, where entrepreneurs and business owners will delve into the legal and regulatory landscape, gain insights into sustainable business models, and unlock the keys to financial management and investment opportunities. This course fosters collaboration, promotes ethical practices, and encourages diversity, all while equipping participants with the knowledge and resources to navigate industry challenges and advance their businesses.

Contact Cory Green for more information.

NY State Real Estate, Appraisal & Home Inspection

The Best Center at Genesee Community College has partnered with The CE Shop to offer online courses.  The courses we offer are listed below.  Please click on any link you are interested in to read the full description and register for your course today!

Real Estate

  • Real Estate Sales Pre-license – prior to becoming a certified real estate agent in New York you must pass multiple requirements.  We will help you satisfy and prepare for the educational portion.
  • Broker Pre-license – everything you need to prepare and pass the New York Real Estate Broker License Exam.
  • Exam Prep – choose from NY Salesperson or NY Broker online exam review.
  • Continuing Education – renew your salesperson or broker license by completing this 22.5 hr. course.

Appraisal

  • Continuing Education – our New York Appraisal Continuing Education Course has everything you need to satisfy your 14hr/year appraisal continuing education requirement.  Sign up for the Official Appraisal Foundation online course now!
  • Exam Prep – start preparing for your exam now.

Home Inspection

  • Certifications – further your NY home inspection career with online certification courses from AHIT
  • Professional Development – grow your NY home inspection career with online professional development courses for AHIT
  • Exam Prep – prepare yourself for the NY home inspection certification exam

The BEST Center at Genesee Community College has an agreement with The CE Shop to promote online course information to consumers and real estate licensees. The BEST Center at Genesee Community College is not the developer of these courses and is simply providing a referral. Any questions regarding course content or course technology should be directed to The CE Shop.