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SUNY GCC - Genesee Community College

Advanced Communication Skills for Community College Personnel

Effective communication underpins every successful endeavor in most organizations. For success in a community college setting, leaders and aspiring leaders must be able to assist others by adeptly applying a variety of communication techniques, and determining which technique to use in which situation. This course will provide students with opportunities for self-reflective learning as a means of encouraging participants to modify their personal communication style to become better leaders. Prerequisites: LDR 271 and 272.

Subject Code: LDR

Course Number: 273

Credits: 1

Lecture Hours 1

Course Learning Outcomes:

1. Identify and describe one’s own communication style.
2. Differentiate among situations when email, phone, or in-person communication are best applied.
3. Describe the features of effective written or oral directions.
4. Apply basic principles of negotiation.
5. Identify and describe the elements of persuasive communication.

Effective Term: Fall 2025

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Tutoring Services

Tutoring for all GCC students is available free of charge by professional and peer tutors. We are offering tutoring online for: accounting, math, writing, chemistry, physics, general biology, anatomy & physiology, American Sign Language, and success skills.