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Email Passwords
For LIVE@Edu Email
Specify or change your question and secret answer
You can pick a question and provide a secret answer (A question and secret answer allows you to choose a question from a select list and enter your personal answer to that question. If you forget your password, you can verify your identity by providing with some limited profile information and the correct answer to your secret question.) to make resetting your password more convenient. For information about password reset, see Reset your password.
To specify a question and secret answer:
- Sign in to your account summary page with your Windows Live ID (The e-mail address and password that you use to sign in to Windows Live programs and services such as Windows Live Hotmail and Windows Live Messenger; Microsoft services such as Xbox LIVE, MSN, and Office Live; and anywhere else that you see the Windows Live ID logo.) .
- Next to Question, click Add or Change.
- Enter your current password.
- In the Question list, select a question.
- In the Secret answer box, type the secret answer to the question.
- In the Your information section, fill in your location details.
- Click Save.
Notes
- Your question and secret answer can't contain your password.
- Your secret answer is not case sensitive (Capable of distinguishing between uppercase [capital] and lowercase [small] letters. For example, A is different from a. If information is case sensitive, it must be typed with the required capitalization.) .
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