Genesee Community College

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Frequently Asked Questions

What information is included on the bill I receive from the College?
Your bill includes the semester’s charges calculated according to credit hour. The bill lists anticipated payments from financial aid and any previous balance from prior semesters or payments already made for the current semester. Your bill also indicates whether we have a valid Certificate of Residence Form on file (below your address) and your class schedule for the billed semester.
What is a Certificate of Residence and why should I care?

A Certificate of Residence verifies your legal address for the past 12 months. It is required for billing purposes from all students each academic year because it allows the College to bill the student’s county of residence. The academic year begins with the Fall semester. Failure of NYS residents to submit an application and/or certificate by the third week of the semester will result in a doubling of your tuition.

You can obtain an application for a Certificate of Residence online or from the Business Office or a Campus Center. It is important that you follow the instructions on the reverse side (page 2) of the application. Please keep in mind that counties are only required to issue certificates during the first 30 days of the semester.

When is payment due?
Please see our dates and deadlines for specific tuition due dates. After the published due date, tuition is due upon registration.
How do I pay my bill?
Please visit our Make a Payment section of the website for information on payment methods and payment plans.
What happens to my registration if payment is not received by the due date?

You may be dropped from your courses if payment or satisfactory arrangements for payment have not been made by the due date. Although you will be allowed to reregister, payment arrangements must be made at that time and there is no guarantee you will be able to obtain the same schedule of classes.

Do not rely on the College to remove you from unwanted classes. If you change your mind, be sure to drop yourself from classes prior to the start of the semester to avoid tuition charges.

What do I do if my employer will be paying my tuition and fees?
We must receive a letter from your employer, on company letterhead, stating that they will be covering your tuition and fees.  The letter must include your name and GCC issued ID number.  The letter must also stipulate that there will not be any restrictions on the payment (i.e. your employer will pay regardless of the grade received).  If your employer is only paying a specific dollar amount then that dollar amount must be included in the letter.  Please be sure that GCC receives this letter prior to the tuition due date.
What if I am expecting financial aid and it isn't showing on my account?
If you are expecting financial aid, and it is not on your account, then you can request a Financial Aid Deferment from the Financial Aid Office.  The deferment (an extension of your payment due date) will prevent you from being dropped from your classes.  If you applied for financial aid after the tuition due date there will be a $25.00 refundable deposit due for the deferment.

Please be aware that financial aid will not show on your account if you have been selected for verification.  The Financial Aid Office will not be able to issue a deferment for a student who has not turned in their verification documentation.  To find out if you have been selected for verification, please check your GenESIS account.

What happens if my bill is still unpaid at the end of the semester?
Holds will be placed on any unpaid student account.  This hold (AR- accounts receivable) will prevent you from receiving grades or transcripts and will also prevent further registration.  At the end of the semester, all unpaid accounts are reviewed for collections.  If your account is sent to an outside collection agency you will incur additional collection costs and a notice will be placed on your credit report.  To avoid this, please be sure that your student account is paid in full before the end of the semester.